General Policies - Distributors

A delay of 2 to 5 working days can be expected for a delivery in Quebec or Ontario and 5 to 8 working days for the rest of Canada. Factors beyond our control may sometimes result in additional delays.

For shipping to remote areas, delays and delivery costs may differ. A Customer Service Agent will contact you.

 

For Quebec and Ontario

  • Orders up to $ 299.99 - A $20 shipping fee will be applied on the order.
  • Order of $300 or more - A shipping fee equivalent to 5% of the total amount will be applied on the order.

Maritimes

  • Orders up to $299.99 - A $ 25 shipping charge will be applied on the order.
  • Order of $300 and over - A shipping fee equivalent to 6% of the total amount will be applied to the order.

Newfoundland and ROC

  • A delivery charge equivalent to 13% of the total will be applied to the order.

United-States and International Shipping

  • To be evaluated according to the logistics. A customer service agent will contact you.

 

Pictograms - Legend

Did you notice these pictograms here and there on our catalog pages and on our website? It means we have important information we need to share with you about these products. 

 This item is oversized! An extra fee of 10% of this item’s value will be added to your order.
 Item on special order! Delivery may take up to 8 weeks. In case of cancellation or return, a restocking fee of 15% will be applied.
 In case of order cancellation or return for this item, a restocking fee of 15% will be applied.